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  • 25
    Nov
    2011
    5:22pm, EST

    Walmart: Stores 'very safe' despite 'unfortunate events'

    By M. Alex Johnson, msnbc.com

    Walmart says its stores are safe and that a series of violent events at several of its stores were isolated "unfortunate incidents."

    Violence was reported at Black Friday sales across the U.S. — many of them at Walmarts, including:

    • The shooting of a shopper outside a California, which left the man in critical condition.

    • The pepper-spraying by police of shoppers at a North Carolina store.


    • The arrests of 10 Occupy protesters at an Oklahoma store.

     

    • The shooting of a shopper at a South Carolina store.

    • A fight at a New York store.

    • The discovery of a "suspicious device" that led to the evacuation of an Arizona store.

    Greg Rossiter, a spokesman for Walmart, told NBC News: 

    Overall it's been a very safe event at the thousands of Walmart stores open for Black Friday. There were a few unfortunate incidents, but otherwise we've heard positive feedback from our customers and associates.

    When asked whether Walmart was looking into how any of the incidents were handled, Rossiter told NBC News that as part of any retail event like this, retailers will always be looking to do things better. 

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  • 25
    Nov
    2011
    4:34pm, EST

    Obama's on board

    President Barack Obama's campaign staff gets in the Black Friday spirit:

    60 comments

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  • 25
    Nov
    2011
    3:49pm, EST

    Yes! Men shop, too!

    Andrew Burton / AP

    A man waits in line at the Toys 'R Us in Times Square in New York. Click the picture for a PhotoBlog report on Black Friday

    By WTVA-TV
    TUPELO, Miss. — The words "men" and "shopping" usually do not go together. But it is a different story on Black Friday, NBC station WTVA reports.

    On this busy shopping day it is a common sight to see men sitting and waiting.

    Euel Wilemon, 88, decided to stay in the car while his wife and daughter shopped at the Mall at Barnes Crossing. "I'm taking it easy while my wife and daughter are shopping," he said.

    Some men got an early start with the ladies in their life, hoping to get some good deals.


    "Well, we started at about midnight, took a little break, then got back up about 5 o'clock," said Marty Cook, a Myrtle resident who came to the mall with his wife and two daughters.

    Some admit shopping is not their idea of fun.

    "Boring!" laughed Sapada Thomas of Tipplersville.  "Boring long lines. I could be at home watching football."

    Rodney Riggs agreed: "I want to get home so I can watch the LSU-Arkansas game."

    In the end, these men say they fight the Black Friday crowds out of love and to help keep a happy home.

    "I'd rather be doing other things, but sometimes you have to do what you have to do," said Pat Montgomery of Pontotoc.

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  • 25
    Nov
    2011
    2:23pm, EST

    Black Friday: What they're saying on Twitter

    By msnbc.com staff

    While millions flocked to U.S. retailers for Black Friday deals, others preferred to take potshots from the sidelines on Twitter.

    @SirWilfridL — a tweeter adopting the persona of Wilfrid Laurier, prime minister of Canada in the early 20th century — was appalled by what he or she saw from north of the border:

    Jill Tracy, a San Francisco performance artist and composer, went further:

    Jeff McKinney, a fitness trainer in Austin, Texas, homed in on the apparent contradiction inherent in the retail frenzy:

    Speaking of funny, comedians couldn't resist.

    Baratunde Thurston, digital director of the satirical publication The Onion, noticed that an awful lot of the day's violent incidents were taking place at Wal-Mart stores:

    And Eugene Mirman, a comedian who often appears on "Flight of the Conchords," had this idea:

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  • 25
    Nov
    2011
    1:33pm, EST

    Black Friday crowds: 'It was insane ... it was crazy'

    Black Friday begins earlier than ever, and those extra hours and extra discounts appear to have drawn quite a crowd. NBC News' John Yang reports.

    By msnbc.com staff and NBC News
    Updated 5:55 p.m. ET: If you think the Black Friday crowds were big at your local stores, you should have tried shopping in New York City, where an estimated 10,000 people were waiting when the Macy's flagship store opened at midnight.
    Many retailers opened early across the country to take advantage of buyers' pent-up demand for the annual deals, which NBC News' Janel Klein reported can make up to 40 percent of a store's profits for the entire year.

    Black Friday mayhem: Shootings, pepper spray

    "I thought I was going to get run over," Lindsay O'Rourke said after shopping at a Target store in Tulsa, Okla.

    "I was holding onto my aunt so I wouldn't get run over," she told NBC station KJRH.

    Thirty-two stores opened at midnight at NorthPark Mall in Davenport, Iowa, NBC station KWQC reported.

    Michelle Mandell, an employee at Victoria's Secret in the mall, said people were shoving one other to get to their favorite merchandise.

    "It was insane. I had people climbing my merchandise and throwing product through the store. It was crazy," she said.

    PhotoBlog: Black Friday shopping starts on Thursday

    Despite the down economy, the National Retail Federation predicts a 2.8 percent increase in holiday spending this year over last, with as many as 152 million people hitting the stores this weekend, up 10 percent from last year.

    "The electronics are very big — the tablets, the smartphones — but clothing is very big, as well," Jon Hurst of the Retailers Association of Massachusetts told NBC station WHDH of Boston. "And you know, of course, toys always do well in any economy."

    NYT: Friday's deals may not be the best

    People began lining up early this week to keep their spot in line for Friday's sales at a Kohl's department store in Boise, Idaho. Some people planned out their shopping route, dividing up family members to cover the store faster.

    "We have people all over. We have people in the kids department. We're in the linens department. We have an aunt that is down in the clothing department," Jess Huntington of Boise told NBC station KTVB.

    "We've got it covered," he said:

    Matt Lokay, general manager of a Best Buy store in Wichita, Kan., said it was "a lot busier than I expected."

    TVs, games, and gadgets were flying off store shelves across the country. NBC's Janel Klein and CNBC's Julia Boorstin report.

    "Our line actually went all the way down 21st Street by the apartments next door," Lokay told NBC station KSN.

    "You get great deals and save a lot of money," said Jennifer Duda, who waited outside a Toys 'R Us store in Wichita, which opened at 9 p.m. Thursday.

    "My mom is going to the left and I'm going to the right, and then we're going to meet in the electronics with a cart, hopefully," Duda said.

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  • 25
    Nov
    2011
    12:44pm, EST

    For kids, Black Friday is a sunny day

    Andrew Gombert / EPA

    Shoppers line up outside Toys 'R Us in Times Square in New York for Black Friday specials. Click the photo for a PhotoBlog report on the frenzy.

    By Erik Wheater, KTVE-TV
    MONROE, Ark. — At the store where a kid can be a kid, there was a hardly a child in site as adults rose before the sun to take part in a holiday tradition.

    "It's how we get our holiday season started. It gets us in the Christmas spirit. We love it," said Priscilla Soignier, a Toys 'R Us shopper.

    "We've been doing this for three, four years now. It's a small tradition, but we love it," said Virginia Scallion, who traveled to Monroe on Friday from Pine Bluff, Ark.



    Shoppers came to Monroe from all over the Ark-La-Miss for Black Friday deals on this season's hottest items.

    "Lego's, Lego's, Lego's," Toys 'R Us shoppers Gwen Rankin and Gretchen Armstrong told NBC 10 News. "Thomas the Train. We're all about Thomas."

    On this season of giving and holiday cheer, it's the third generation that will have the most to smile about on Christmas Day, said Rankin, who said she was shopping for her five grandchildren.

    Everything from Hot Wheels to video games was on sale, but despite the holiday deals, shoppers said crowds in the Ark-La-Miss stayed friendly.

    "They're not that bad. Not now anyways. They were at midnight. But you have to get in to get the deals," Scallion said.

    If you didn't make it to stores Friday, there's no need to worry. Stores will continue to fight for your business on Cyber Monday.

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  • 25
    Nov
    2011
    11:56am, EST

    Off-duty police pepper spray NC shoppers

    A video posted on YouTube depicts the incident in which security used pepper spray on shoppers in Kinston, N.C.

    By msnbc.com staff and NBC News
    Updated 4:55 p.m. ET: Kinston police are disputing accounts of the incident, telling NBC News that they fired a single "puff" of pepper spray when a large group of people tried to grab products before Walmart employees were finished putting the items on display.

    An officer sprayed "a puff" of pepper spray in the air to have the crowd "regain composure," police said. They told NBC News that  none of the substance was sprayed into anyone's eyes or face and that no one requested medical attention.

    Police confirmed that one man was arrested but wouldn't confirm his identity as reported in local news accounts.

    Updated 3:25 p.m. ET: An off-duty police officer used pepper spray Friday on shoppers at a Walmart in Kinston, N.C., NBC station WITN of Washington, N.C., reported.

    Kinston police Sgt. Roland Davis said an off-duty officer the store had hired to help with security during Black Friday shopping used the chemical while trying to make an arrest during a disturbance.


    Angel Bunting, who was shopping at the store, said a man fell into a display as people lined up for discounted cell phones. She said she believed it was an accident but security thought there was a fight.

    About 20 people, including children, were affected by the pepper spray, she alleged, but that couldn't be confirmed.

    In a video of the even posted on YouTube, which you can watch above, people are seen covering their noses and mouths before police handcuff a man.

    Police arrested a 58-year-old man who they said failed to follow their instructions. The man, perhaps ironically, is a former Kinston police officer, CBS station WNCT reported.

    "He was raining it over the whole crowd, so it will rain down on their heads," the man told the station. "Some of it got my granddaughter in her face and eyes, and she had to go the emergency room because she's asthmatic."

    A full roundup of Black Friday violence is here.

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  • 25
    Nov
    2011
    11:39am, EST

    Blue laws trump Black Friday

     

    Best Buy CEO Brian Dunn tells why his company decided to open stores earlier than ever.

    By msnbc.com staff

    While many retailers got a jump on Black Friday sales by opening early — or even just staying open overnight — some ran afoul of local blue laws.

    National ads claimed that stores like Wal-Mart, Toys 'R Us and others would open as early as 9 p.m. Thursday. But Maine's blue laws wouldn't let them open before midnight.


    A shift manager at a Wal-Mart store in Brunswick told NBC station WCSH of Portland that even though signs were posted all week warning customers about the discrepancy, a crowd of shoppers still showed up early, and some of them got angry when the store didn't open. But mainly, most customers took the delay in stride, he said.

    Black Friday violence: 2 shot in armed robberies, 15 others pepper-sprayed

    Nine retailers in the Chesterfield Commons shopping center in Chesterfield, Mo., meanwhile, were issued summonses for violating a local ordinance that prohibits stores in the development from opening before 6 a.m., NBC station KSDK of St. Louis reported.

    Samantha Short of Warwick, R.I., said the Rhode Island law that kept stores closed all day Thursday was probably good thing.

    "Why gloss over Thanksgiving?" she asked NBC station WJAR of Providence. "It's such a great holiday to celebrate everything that we're blessed with and that we're thankful for."

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  • 25
    Nov
    2011
    11:22am, EST

    Occupy movement targets Black Friday; 16 arrested

    KHNL-TV

    Occupy Honolulu protesters demonstrate at a Wal-Mart store in Honolulu early Friday,

    By msnbc.com staff

    Updated 5:57 p.m. ET: The Occupy Wall Street movement is taking its anti-corporate directly to Black Friday shoppers.

    Ten Occupy Oklahoma City protesters were arrested Friday morning after a protest at a Walmart store in Del City, Okla., The Oklahoman reported. 

    Del City police Capt. Jody Suit told the newspaper that officers working off-duty security jobs at the store called for assistance about 2 a.m. because the protesters were causing disturbances in the back of the store.

    One of those arrested, Mark Faulk, 55, of Oklahoma City told the newspaper that he was filming the group's "mike check" — in which one member of the group shouts something and then the others in the group repeat what the speaker said — when “Del City police ran and started tackling people from behind.”


    Police Lt. Steve Robinson told The Associated Press that no excessive force was used.

    Six Occupy Syracuse members were arrested at a protest at Carousel Center mall in Syracuse, N.Y., NBC station WSTM reported Friday.

    Protesters had said they would be picketing outside the mall against the "commercialization and extreme over-consumption" of Black Friday, but instead they moved inside. They said they had members on every floor of the mall and had organized a "flash mob" to spread their message.

    Occupy protests targeted other retailers across the country.

    More than a dozen Occupy Honolulu protesters demonstrated in front of a Walmart store in Honolulu, Hawaii, in the predawn hours, NBC station KHNL of Honolulu reported.

    They accused Walmart of supporting child labor and suppressing its work force.

    "Sweat shops in China and around the world produce these products," said Alala Zusman, one of the protesters. "People are paying low prices at Walmart, and when Walmart came in here, this neighborhood lost a lot of mom-and-pop stores."

    Meanwhile, Occupy Eugene protesters were moving from store to store in Eugene, Ore., urging shoppers to spend less money on what they call "Buy Nothing Day," NBC station KMTR of Springfield reported.

    Shoppers at Valley River Center said they wished the demonstrators, who chanted and sing reworded Christmas carols, would just go away.

    "I think it's a waste of time," one shopper said. "People are still buying."

    Story: Crazed weekend launches crucial retail season

    Occupy Seattle planned to hold a rally from noon to 5 p.m. local time at Westlake Park in the downtown retail core, The Associated Press reported. The Seattle group said it was promoting homemade gifts and local businesses as an alternative to what it called "rampant consumerism that plagues society, destroys the environment and supports the 1 percent."

    Occupy Atlanta planned to go even further, setting up its own "really, really free market" downtown as an alternative to Black Friday shopping.

    PhotoBlog: Black Friday shopping starts Thursday

    Organizer Tim Franzen told the AP that the market, which was scheduled to open in Woodruff Park at 3 p.m. ET, would feature free food, clothing and other items.

    He said demonstrators want to focus on the people who are struggling to make ends meet while banks and corporations bring in millions during Friday's shopping tradition.

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  • 25
    Nov
    2011
    10:53am, EST

    Fighting breaks out immediately at N.Y. Walmart

    By msnbc.com staff

    A Rome, N.Y., man was charged with disorderly conduct after a fight that broke out the moment Black Friday shopping began at midnight, NBC station WSTM of Syracuse, N.Y., reported.

    Several shoppers at the electronics department at a Walmart store were pushed to the ground, and several fights broke out, Oneida County sheriff's deputies said. Two shoppers were taken to a hospital for minor injuries.

    A full roundup of Black Friday violence is here.

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  • 25
    Nov
    2011
    10:48am, EST

    Possible shooting at Iowa mall

    Police said they were investigating a possible shooting in the parking lot of Valley West Mall in West Des Moines, Iowa, NBC station WHO reported. There was no immediate report that anyone was injured.

    Police got a call of shots fired shortly before 4 a.m., when the mall opened. They wouldn't say whether they had a suspect, and they reassured shoppers that the mall is safe.

    A full roundup of Black Friday violence is here.

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  • 25
    Nov
    2011
    10:33am, EST

    Black Friday shoppers find bargains with less brouhaha

    Anna Staab gets her ticket at Walmart for a $199 Xbox with Kinect and a $50 gift certificate.

    By Eve Tahmincioglu

    Extended Black Friday hours may have angered those store employees who had to work before their turkey dinners were digested, but many shoppers were happy with this year's earlier store opening times because they found fewer raucous crowds and shorter lines as a result.

    “This was the absolute calmest Black Friday I have ever experienced,” said Nathan Luna, 24, who began his shopping trek at 12:08 a.m. this morning and headed to Best Buy in Wheaton, Md.

    While things may have been more relaxed, projections for the number of consumers heading out on the biggest shopping day of the year are up.

    According to data compiled for the National Retail Federation by BIGresearch, up to 152 million people plan to shop over the Black Friday weekend (Friday, Saturday and Sunday), that's higher than the 138 million people who planned to do so last year. According to the survey, 74 million people say they will definitely hit the stores and another 77 million are waiting to see if the bargains are worth braving the cold and the crowds.

    Overall, electronics and clothing were among the biggest scores for many consumers, especially video game players and high-end fashions. And many shoppers said they found the sales items they wanted, unlike past Black Fridays that offered slim pickings; and lots of sales people to help them navigate the stores.

    Here are some first-hand accounts of the day and deals from Black Friday aficionados:

    “The crowds were very well-behaved,” said Brad Williams, 39, an analyst for Duke University who headed out at 9:15 p.m. last night with his wife Wendy. “The line at Target, as I said, was enormous, but my wife said that the people there were jovial and pretty Zen about the wait. No pushing or shoving whatsoever.”

    The couple has two young kids, but grandparents take the kids after Thanksgiving dinner to their house so Brad and his wife can shop unfettered.

    "The crowds seemed to be bigger this year at Target and Kohl's, but smaller elsewhere," Williams added. "I think that has to do with when we arrived. We were in the teeth of the initial rush at those two places, but by the time we got to Crabtree, about 3 a.m., that had subsided and the second rush, when non-crazy people are getting up, hadn't yet begun."

     

    Brad Williams

    Orderly crowds at the Tanger Outlets in Mebane, N.C.

    The deals overall were good, he said, but his “best bargains” were “a pair of Lucky Brand jeans for my wife, which were $18 (original outlet price was $69.50, they were on clearance for $30, and 40 percent off that), and a Brooks Brothers sports shirt, which was $29.90.”

    Wendy Novicenskie

    Brad Williams shows off his Black Friday loot.

    Anna Staab, 51, Metamora, Il., hit the stores around 8 p.m. on Thanksgiving and found lots of merchandise available at Walmart and Menards, a regional department store chain. “After seeing plenty of merchandise left at Walmart at this hour we wondered if it had something to do with the economy or if people were just avoiding it due to the earlier hours,” she surmised.

    Staab, a retired Post Master who has seven kids living with her, some foster, some adopted and some biological, said she needed to be out early to get the big bargains and ended up with quite a few.

    Her biggest complaint was where Walmart placed the sales items.

    “Big box items, i.e. trampoline, ping pong table, power ride on toys, were all at the back of the store. Customers had to fight the crowds with the huge boxes,” she explained. “They need a better system for those.”

    Nathan Luna

    Nathan Luna grabbed an iPad for $454.

    And Staab didn't like that many retailers staggered sales throughout the night.

    "Certain things went on sale at 10 p.m. Thursday, then midnight, then 8 a.m.," she noted.

    Besides a few annoyances, she was able to get the one thing she really wanted. She's most proud of the Xbox with Kinect she got at Walmart for $199 and a $50 Walmart card included, about half the price it was last year.

    The iPad 2 was the only thing Nathan Luna was looking for.

    He arrived at the Best Buy in Wheaton, Md., at 12:20 a.m. and found the parking log jammed and a line of more than 700 people.

    “Less-experienced Black Friday shoppers would have probably turned around in horror, but I pressed on,” said Luna, a TV photographer who has been Black Friday shopping since he was a kid when he shopped with his mom and grandmother.

    Nathan Luna

    Lines formed at the Best Buy in Wheaton, Md., and police were on hand to keep things moving smoothly.

    Despite the crowds, he said, a group of police officers helped shuffle shoppers into the store and the line within 20 minutes after the store opened.

    Nathan Luna

    There were big crowds at the Best Buy in Wheaton, Md., but lines moved quickly, according to one shopper.

    “I was greeted by a wall of Dynex 32-inch TVs and thousands of people jamming up the aisles,” he described. “I asked the greeter where the iPads were, and he directed me to the back of the store. I had to bump a few elbows to get back there, but when I did, I noticed something new.”

    Instead of a line snaking around the entire store, he said, there were check-out lines scattered throughout the store near key items.

    “When I got in the iPad line, I literally had eleven people in front of me,” he said, adding that it took about a half hour to check out, compared to the hours it has taken during past Black Fridays.

    He eventually got his iPad for $454.

    Erin Mellini was happy she paid $10 for VIP parking through Livingsocial for the Rockaway Townsquare Mall in Rockaway, N.J., because she ended up with a prime parking spot.

    “The VIP parking was nice and close, and it gave me peace of mind my car was in good hands because the mall security was in charge of it,” she said.

    Erin Mellini

    Erin Mellini with the hard drive for $30 she was able to snag.

    Mellini, 25, a zookeeper and educator from Randolph, N.J., found the mall relatively quiet when she got there at 5 am.

    “The stores were not really picked clean,” she added, but “any deep discount item, which you needed a ticket for, was gone.

    For example a $199, 42-inch HDTV from Best Buy was gone, but I got an external Toshiba hard drive that I was intending to buy and didn’t have to deal with the mad rush at midnight. I got it for $30 which is a very good price.”

    The best deal, she noted, was a $40 WiFi streaming media player from Walmart.

    “I was happiest to get that, which was a door-buster deal,” she explained, adding that most of the stores had a great supply of advertised merchandise.

    Mellini acknowledged that she and her friend Erica, who joined her on the shopping excursion, didn’t have the same "adrenaline rush" they had on previous Black Fridays because the crowds seemed to be so spread out given the extended hours.

    “We still had a great time and intend to maybe go out at midnight next year if that is going to become the norm for stores,” she added.

    Related stories:

    Black Friday turns ugly: Two shot, 15 pepper-sprayed

    Why Black Friday shopping is crucial for retailers

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