Updated at 1:45 p.m. ET Friday: An IRS spokeswoman said Friday that the problems with the Where's My Refund tool have been fixed and it is now working.
Original post:
The Internal Revenue Service said Wednesday that its tool that lets people check on the status of their refunds is not currently working.
“We’re having some technical difficulties right now but expect to have this resolved soon. We apologize for the inconvenience,” the IRS said in statement posted to its website midday Wednesday.
An IRS spokeswoman told msnbc.com Wednesday that the agency is working hard to fix the problem but didn’t know exactly when it would be resolved.
However, she said the glitch only is affecting whether people can track their refunds. The refunds are still being processed normally.
This is the second time in a week the IRS has had problems with the Where’s My Refund tool. Last Friday, it posted a notice acknowledging that some taxpayers who filed electronically could not find their information on the Where’s My Refund tool. The spokeswoman said that issue has since been resolved.
Tip of the hat to SFGate, which initially posted a story on the problem.
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