Horrors! Doritos misleads teens with games, concerts, group says

Neil Lupin / Getty Images file

You can't control Rihanna, but a Doritos event allowed users to control camera angles of her concert using a tag on their bag of chips.

As teens spend an increasing amount of time online, many marketers are trying to reach them by blurring the line between advertising and entertainment.

Now a coalition of consumer watchdog groups is calling foul, filing a complaint with the Federal Trade Commission that contends  PepsiCo’s Frito-Lay unit misleads adolescents with its online advertising campaigns for Doritos.

The group, which includes the Center for Digital Democracy, Consumer Action, Consumer Watchdog and The Praxis Project, filed papers Wednesday asking the FTC to investigate what they described as Frito-Lay’s “deceptive and unfair digital marketing practices.” Frito-Lay’s digital marketing campaigns for Doritos, created by the ad firm Goodby, Silverstein & Partners, encourage kids and teens to interact with brands online under the guise of video games and entertainment, according to the groups.

“Frito-Lay disguises its marketing campaigns as entertaining video games, concerts and other immersive forms of entertainment, thus making it more difficult for teens to recognize them as marketing and to be skeptical about the messages they present,” wrote Angela Campbell, an attorney at Georgetown University Law Center’s Institute for Public Representation, in the filing.

The complaint also claims that Frito-Lay collects users’ personal information “without meaningful notice and consent” and “uses viral marketing in ways that violate the FTC endorsement guidelines.”

The watchdog groups point to Hotel 626 and Asylum 626, two horror-themed online games created by Doritos that they say “capitalized on teenagers’ neurobiological vulnerability to thrills and intense sensations.” The latter game apparently requires users to buy a bag of Doritos and use an infrared marker on the bag to complete the game.

In another digital campaign called Late Night Music, Doritos teamed up with popular musical acts including Blink 182 and Rihanna to stream performances online. To control camera angles on a world premiere music video from Rihanna, for example, users had to flash the symbol from a bag of Doritos onto a webcam.

Frito-Lay says it’s aware of the FTC filing and believes "it contains numerous inaccuracies and mischaracterizations,” according to an e-mail from company spokesperson Aurora Gonzalez. "PepsiCo and its Frito-Lay division are committed to responsible and ethical marketing practices. Our marketing programs, which are often innovative, comply with applicable law and regulations.”

FTC spokesperson Betsy Lordan said the agency had received the complaint and would "review it carefully."

The FTC created an interagency working group including the Federal Drug Administration, the Centers for Disease Control, and the Department of Agriculture to draw up voluntary guidelines that companies can follow when marketing food to children. The group released an initial set of those guidelines in May, asking for public comment.

On Oct. 12, FTC Bureau of Consumer Protection director David Vladeck testified to Congress that the working group was making “significant revisions” to its initial proposed principles, and would focus mainly on marketing that targets children rather than adolescents between the ages of 12 and 17.

Are teens easily misled by marketing?

 

Results with 27 short comments
Total of 1,946 votes - click on the "Display Comments" bar below to sort comments

55.4%
Yes. Advertisers have gotten very adept at hiding their message.
1,078 votes
44.6%
No. Teens are well aware when they are being pitched.
868 votes
Display Comments:
Yes. Advertisers have gotten very adept at hiding their message.

Usually these kid are savvy to advertisers, but the advertisers manage to keep one step ahead...

     - 3:38 pm EDT on Thu Oct 20, 2011
    No. Teens are well aware when they are being pitched.

    Teens are actually pretty smart. They have iPhones, internet, SMS texting, etc. They are great customers who know what they want.

    • 1 vote
     - 4:39 pm EDT on Thu Oct 20, 2011
    No. Teens are well aware when they are being pitched.

    next we'll be hearing that teens use deceptive advertising against their parents! Horrors! Where did they learn such?

    • 3 votes
     - 5:16 pm EDT on Thu Oct 20, 2011
    Yes. Advertisers have gotten very adept at hiding their message.

    Been through 3 teens already and now one who is at the line....

    • 3 votes
     - fordays
     - 5:34 pm EDT on Thu Oct 20, 2011
    Yes. Advertisers have gotten very adept at hiding their message.

    This is why all people under 21 need to have an adult monitor their internet use

    • 4 votes
     - vicmik
     - 5:39 pm EDT on Thu Oct 20, 2011
    No. Teens are well aware when they are being pitched.

    Teens are NOT stupid! And if they are blame the parents, not the advertisers.

    • 1 vote
     - 6:06 pm EDT on Thu Oct 20, 2011
    No. Teens are well aware when they are being pitched.

    I can't imagine anyone more skeptical than myself when I was a teenager, or more against "the con". Things haven't changed that much.

    • 2 votes
     - 6:24 pm EDT on Thu Oct 20, 2011
    Yes. Advertisers have gotten very adept at hiding their message.

    Somebody correct me if I'm wrong, but I think Deceptive Advertising is the second chapter of every Marketing 101 text book...

    • 8 votes
     - 6:37 pm EDT on Thu Oct 20, 2011
    No. Teens are well aware when they are being pitched.

    still, the fact remains that nobody can MAKE you buy a bag of chips

    • 7 votes
     - 7:12 pm EDT on Thu Oct 20, 2011
    No. Teens are well aware when they are being pitched.

    Teens are a lot smarter than these "watchdog" groups give them credit for. Kids are very tech savvy and see right through these gimmicks.

    • 2 votes
     - 7:15 pm EDT on Thu Oct 20, 2011
    No. Teens are well aware when they are being pitched.

    This is the stupidest tripe ever. If people want to play marketeer games then let them.

    • 1 vote
     - 7:28 pm EDT on Thu Oct 20, 2011
    No. Teens are well aware when they are being pitched.

    Who cares. You think you are on a news website and get bombarded with car ads all the time.

    • 3 votes
     - 8:22 pm EDT on Thu Oct 20, 2011
    Yes. Advertisers have gotten very adept at hiding their message.

    But so what?

    • 2 votes
     - 8:27 pm EDT on Thu Oct 20, 2011
    Yes. Advertisers have gotten very adept at hiding their message.

    Yes I think they are. However, again it's the parents who MUST interact with their teens on such things!

    • 1 vote
     - 8:35 pm EDT on Thu Oct 20, 2011
    No. Teens are well aware when they are being pitched.

    If the parents won't control it leave it alone.

       - 8:44 pm EDT on Thu Oct 20, 2011
      No. Teens are well aware when they are being pitched.

      Anyone that can figure out what teens want deserves credit

      • 2 votes
       - 9:41 pm EDT on Thu Oct 20, 2011
      No. Teens are well aware when they are being pitched.

      Waaaaaaat? Snack companies are trying to make money on teens???? No way! And teens are too stupid to know what advertising is fo sho!

      • 3 votes
       - 10:13 pm EDT on Thu Oct 20, 2011
      Yes. Advertisers have gotten very adept at hiding their message.

      Marketers know how to get to you and your money.

      • 1 vote
       - 10:20 pm EDT on Thu Oct 20, 2011
      No. Teens are well aware when they are being pitched.

      The horror, Doritos. Seriously. Why not spend some money getting teens into sports and active lifestyles.

         - 11:06 pm EDT on Thu Oct 20, 2011
        Yes. Advertisers have gotten very adept at hiding their message.

        There is an entire generation that thinks they absolutely have to have whatever's newest, regardless if it's better or not.

           - 11:23 pm EDT on Thu Oct 20, 2011
          Yes. Advertisers have gotten very adept at hiding their message.

          Fritos should be embedding fricking reading and grammar lessons to these kids. They're mostly all illiterate.

             - 11:46 pm EDT on Thu Oct 20, 2011
            Yes. Advertisers have gotten very adept at hiding their message.

            Nothing new here! Budweiser and some liqueur maker (Harvey Wallbanger) used to hand out t-shirts to high school kids back in the 1970s.

               - 12:20 am EDT on Fri Oct 21, 2011
              No. Teens are well aware when they are being pitched.

              A bag of Doritos costs 99 cents; I just don't see why this is such a big deal. People pay more than that for music videos on itunes.

              • 1 vote
               - isto321
               - 9:39 am EDT on Fri Oct 21, 2011
              No. Teens are well aware when they are being pitched.

              The teens I know actually shout 'Product placement!' when they spot hidden advertising, like it's a game.

                 - THX
                 - 10:02 pm EDT on Fri Oct 21, 2011
                Yes. Advertisers have gotten very adept at hiding their message.

                Advertisers have been using misleading tactics for years

                   - Sqrly
                   - 10:20 pm EDT on Fri Oct 21, 2011

                  Discuss this post

                  The FTC created an interagency working group including the Federal Drug Administration, the Centers for Disease Control, and the Department of Agriculture to draw up voluntary guidelines that companies can follow when marketing food to children.

                  Another government bureaucracy wasting more tax dollars on a "voluntary" set of guidelines. The thing probably only weighs 5 lbs and all of it is baloney.

                    Reply#1 - Thu Oct 20, 2011 5:17 PM EDT

                    These groups must REALLY be bored if this is all they got going for them.

                    Ten Internets says the FTC throws the complaint out.

                      #1.1 - Sun Oct 23, 2011 1:21 PM EDT
                      Reply

                      If your teenager is too stupid to recognize marketing disguised as entertainment then maybe you should not have bred. The rotten apple does not fall far from the genetically dumb family tree. Or maybe you should have paid a little more attention to them when they were young and explained the difference between fantasy (aka "The Media" in any form) and reality (aka.. School, work, life, etc).

                      I have two teens in my house and they are two of the most media savvy people I know. They both know how advertising works and both recognize when it is being disguised (or trying to be). I love listening to them mock commercials, slanted and biased news stories (whether TV or internet), and print media ads.

                      • 3 votes
                      Reply#2 - Thu Oct 20, 2011 6:14 PM EDT

                      I agree with you Calvin but some teens are mentally ill, so it doesn't mean you have to be a dick

                      • 1 vote
                      Reply#3 - Thu Oct 20, 2011 6:21 PM EDT

                      It is no more deceptive than what is shoved at adults and how smart the over 21 group is might be a better debate.

                        Reply#4 - Thu Oct 20, 2011 8:46 PM EDT

                        What I really object to is that Sprout, Disney and Nickelodeon channels encourage little kids-- pre-schoolers--to go online (with Mom or Dad's permission) and play games on their sites.

                        If product advertising is wrong to do this, it's wrong across the board, television networks included.

                          Reply#5 - Thu Oct 20, 2011 11:11 PM EDT

                          While the kids may be aware of it on some level, the problem is that they do not yet have enough resistance to the message. The same is true for some adults.

                            Reply#6 - Fri Oct 21, 2011 12:35 PM EDT

                            Big question... How is this really any different from the toy in the Happy Meal, or the prize in the cereal box, or other such incentives to get children to want the product that a company is producing?

                            For all the adults who underestimate young minds, or think that companies are getting smarter or 'trickier,' just remember back to when you were in that age group. Companies were just as tricky and as innovative as they seem now. The difference is you had the caveman still using stone, ours is now using metal.

                              Reply#7 - Sat Oct 22, 2011 4:17 AM EDT

                              My god, could you imagine what a would happen if we put a toy in a bag of steamed veggies!?

                                Reply#8 - Mon Oct 24, 2011 12:23 PM EDT
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